Social Development reiterates commitment to bettering SASSA services



23rd January 2025
Social Development Department Minister Sisisi Tolashe has pledged her support and dedication to improving South African Social Security Company (SASSA) products and services through an engagement with all the agency's senior managers in a strategic planning session in Cape Town.

Tolashe on Tuesday expressed her heartfelt congratulations to the various social grant beneficiaries, who excelled during the 2024 matric final exams.

On the 724 156 full-time learners who registered to the National Senior Certificate (NSC), 572 338 are social grant beneficiaries, representing eighty one% on the registered pupils inside the training sector.

These learners accomplished a commendable pass rate of 86%.

"This means the expenditure government is making from the lives of poor and susceptible youngsters is yielding a good effects in breaking intergenerational poverty," Tolashe explained.

Reflecting on current achievements, the Minister highlighted vital milestones and ongoing priorities. She devoted to urgently website addressing the issue of lasting leadership appointments as well as scarcity of staff at most neighborhood places of work.

In addition, the Minister highlighted the necessity for Neighborhood-based engagements and outreach things to do.

"Our Neighborhood is waiting for our enormous intensification of Group outreach, wherever we prioritise underserved locations check here to convey companies nearer to our individuals," she reiterated.

With regards to SASSA devices, Tolashe urged management to prioritise strengthening and modernising units to enhance accessibility, queue management and stop fraud.

On top of that, the Minister has requested SASSA Acting CEO, Themba Matlou, to offer a approach that seeks to resolve the problems of payment check here channels in rural parts by providing an alternative Resolution for payments.

"We dedicate ourselves to operate with [SASSA]... We are offered always to address the difficulties jointly. Every one of us need to be Answer-driven in our program to produce alterations to the life read more of our folks by way of concerted initiatives," the Minister mentioned.

SASSA is a national company of presidency that administers South Africa's social stability system, including distributing social grants on behalf of the Division of Social Development. more info – SAnews.gov.za


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